Book Now Pipeline Mockup
Patient portal · Proposal walkthrough

Same patient. Same portal. New front door.

Today the clinic starts a patient's portal journey. With Book Now, the patient starts it from the clinic's own website.

TodayThe clinic starts it
  1. Front desk adds patient
  2. Invite email sent
  3. Patient sets password
  4. Patient portal
  5. Books a visit, signs consent
NewThe patient starts it
  1. Clinic website, Book Now
  2. Picks a slot (held)
  3. Verifies email
  4. Enters own details and insurance
  5. Creates password
  6. Patient and appointment created
  7. Same patient portal
QuestionTodayWith Book Now
Who types the patient's detailsTodayFront deskNewThe patient
When the appointment is bookedTodayAfter portal accessNewFirst thing, slot held while they register
Where they end upTodayPatient portalNewThe same patient portal

Eleven stages, about three minutes. Jump to any stage from the rail above, and open Behind the scenes to see what the system does at each step.